Shipping & Returns
At Organic Baby House, we strive to ensure that all your orders are delivered to you in the best possible condition and within the promised timeframe. In this regard, we have established the following shipping and return policies to ensure that you are completely satisfied with your purchase.
Shipping Policy:
We currently ship our products to customers in the United States.
All orders will be processed and shipped within 2 business days.
Depending on your location, delivery times may vary, but generally, our shipments arrive within 3-7 business days.
You will receive tracking information once your order has been shipped out.
Return Policy:
We here at Organic Baby House understand the value of your purchase and we apologize for any inconvenience, however, due to the nature of our products being perishable, we do not accept returns or exchanges. Thank you for your understanding.
Claims:
Please note that if your order is trackable and shows delivery, Organic Baby House is not liable for any damages or losses that may occur during shipping.
Organic Baby House reserves the right to delay shipment or cancel any order suspected of fraud or unauthorized activity.
We must be notified within 24 hours of delivery of any damaged items during shipping.
Disclaimer: Please be aware that boxes and cans may sustain damage during transit. We are unable to influence how the shipping companies handle them; hence, any dented boxes or cans are not eligible for refunds or exchanges.
If you do encounter any problems with your order, please reach out to our customer service team as soon as possible. We will do our best to address any issues and work with you to find a satisfactory solution.
At Organic Baby House, we pride ourselves on keeping our inventory up to date to ensure that our customers can find the products they love. However, occasionally due to unexpected demand or other factors, we may run out of stock. If this happens, we will do our best to notify you and offer alternatives if available. If we are unable to fulfill your order, we will cancel it and issue a prompt refund. Thank you for your understanding and support.
Hours: Monday - Friday: 9:00 am - 5:00 pm
Email: info@organicbabyhouse.com
