Shipping & Returns

• Please allow 24-48 hours for orders to be processed
• Orders placed after 3 pm PST will be processed the next business day
• You will receive a confirmation email with the shipping details once your package has been shipped
• Organic Baby House reserves the right to delay shipment or cancel any order suspected of fraud or unauthorized activity
• Please allow 3-7 business days for delivery.

• At Organic Baby House, your satisfaction is our guarantee. If for any reason you are not completely satisfied with a purchase, please review our return, refund & exchange policies below.
• If your order was damaged during transit, we must be notified within 48 hours of delivery.
• Organic Baby House purchases can be easily returned or exchanged to us by mail. We regret that we are unable to refund your original shipping charges for any exchanges or returns.
• We accept returns within 14 days of delivery. Products must be returned in new condition. Unfortunately, we are unable to accept any returns on perishable goods. Please contact us so that we can process your return.
• Please assure your package is packed properly to prevent damage in transit.
• Please retain the tracking number of your return package for your records. Organic Baby House is not responsible for return packages that are not received at our office.
• It takes up to 7 business days to process returns or exchanges and credit your account. We will notify you via email once your return has been processed.
• Your refund will be processed back onto your original method of payment.

Disclaimer:

• Please note, boxes and cans may get dented during shipment. Unfortunately, we can not control how the shipping carriers handle them. Dented boxes or cans do not qualify for any refunds or exchanges.